T&C's and FAQ's
Terms & Conditions, and Frequently Asked QuestionsGeneral Terms and Conditions.
Just a few points to keep in mind... Also please read our FAQ's
| NB: All our prices on this site exclude VAT. |
| We purchase pre-built customisable themes from various trusted online marketplaces. |
| We receive affiliate payments from some of these marketplaces at no additional cost to you. |
| Hosting with updates is dependant on signing a minimum 24 month agreement with us. |
| WordPress sites hosted with us carry a mandatory maintenance package. |
| If you choose to host your website elsewhere, transfer costs will apply. We can provide a maintenance package with limited responsibility and liability, on request. |
| Suspended or abandoned projects will attract a reactivation fee, as mentioned under General Questions on our FAQ Section below. |
| We are not liable for indirect losses (such as missed sales) due to website downtime. |
| WordPress sites will be updated to the latest versions at the time that monthly reports are done, or sooner if required for critical security patches. If there are any known issues with latest versions, we will delay updates until a stable version is available. |
| Legal pages and POPI Act compliance pages (as mentioned under Add-ons) will not be included in your site page count. We can provide generic text for the Privacy Policy, however you may prefer to consult a legal practioner for customised content. (Applies to new customers ordering a website of minimum 4 pages.) |
| Visual Media Services are provided by our partner Red Carpet Media |
| Social Media Services are provided by our partner Go Media |
General Questions
How long does it take to build a website?
We've built websites in a couple of days, and had others that took almost a year to complete. It largely depends on the customer: How big the website is; how organised you are with content; how much research and content creation we are tasked with.
What happens to Delayed, Suspended, or Abandoned Projects?
Do I need to own a domain name before I contact you?
Do I need to prepare before ordering my website?
How often should I update my website?
Payments
What will it cost to build a website?
How long is a piece of string? Websites vary greatly in size, content and time to build. Pricing will vary depending on number of pages, and whether we opt for WordPress or HTML. It generally becomes more economical the more pages you have, because the initial set-up takes the most time, even for a small website. Take a look at our (very competitive) rates and fees (on the Rates tab) to find out more.
What other fees apply?
WordPress Maintenance
Services not considered 'standard website maintenance' are subject to be charged at an hourly rate and will not be considered part of this contract.
- What IS included in this agreement:
- Consultation and guidance on the use of the web site
- Monthly off-site back-up of website (additional backups can be arranged for a fee)
- Security Check (monthly)
- Updating WordPress core software to the most stable current update
- Complete any updates for plugins
- Check functionality of all plug-ins and recommend new ones if support/upgrades are no longer available
- Client Report
- Optional upgrades:
Link monitor (find broken links, monthly),
Uptime Monitor
Daily/Weekly backups
- What is NOT included in this agreement:
- Updates to content and images; this is covered under hosting agreement.
- Website changes based on reports listed above.
- Website redesign, re-alignment or re-development.
- Search engine optimization services and on-page SEO such as Meta tags (title, description, keywords, alt tags).
- CMS design or integration including but not limited to blogs, shopping carts and web forums. These require a separate design agreement.
- Fixing breakages on the website which may occur due to client or any other party doing their own updates.
- Accountability for security breaches, server failure, and other breakage if the site is not hosted on our designated server..
Do you offer a Payment Plan?
What methods of payment do you accept?
More common questions
Do I need WordPress for an e-commerce site?
Why do WordPress sites cost more?
What do I get in the WordPress Maintenance Plan?
What is the difference between HTML and WordPress sites?
With static HTML, the developer creates a website by writing code (including text content). Once it’s on the server, it’s always like that. There’s no background processing going on – your site is always right there in its finished form.
WordPress is a content management system that uses PHP and a database. In simple terms when someone visits your WordPress site, your server “assembles” your site by:
• Executing the PHP code to put together the HTML version of your site;
• Querying your database to get the content to insert into that HTML.
Static HTML is best for smaller websites (up to 15 pages) that don’t require loads of interactive functions, such as category sorting or blog posts. Any content edits need to be done by the developer, as one needs to work directly with code.
WordPress is best for larger, content-driven sites where the site-visitor will want to sort or filter information (shop sites, blogs, cross-referenced information), or where you want to manage and edit the content yourself. This does require experience and ongoing interaction with your site.
WordPress is built on core software and plugins that need to be updated to their latest versions quite frequently. There are risks involved, in that plugins sometimes conflict with each other and cause problems in how the website performs.
For this reason, all WordPress websites require a mandatory Maintenance Plan to cover backups and updates outside of normal content updates.
In terms of design (the look and feel of a site), there is very little difference between HTML and WordPress sites. Both are constructed using pre-built Themes, are mobile-friendly, and can contain interactive elements such as social media feeds, feedback forms, animation etc.
WEBlogic will recommend the best choice for your website based on your requirements.
WordPress is a content management system that uses PHP and a database. In simple terms when someone visits your WordPress site, your server “assembles” your site by:
• Executing the PHP code to put together the HTML version of your site;
• Querying your database to get the content to insert into that HTML.
Static HTML is best for smaller websites (up to 15 pages) that don’t require loads of interactive functions, such as category sorting or blog posts. Any content edits need to be done by the developer, as one needs to work directly with code.
WordPress is best for larger, content-driven sites where the site-visitor will want to sort or filter information (shop sites, blogs, cross-referenced information), or where you want to manage and edit the content yourself. This does require experience and ongoing interaction with your site.
WordPress is built on core software and plugins that need to be updated to their latest versions quite frequently. There are risks involved, in that plugins sometimes conflict with each other and cause problems in how the website performs.
For this reason, all WordPress websites require a mandatory Maintenance Plan to cover backups and updates outside of normal content updates.
In terms of design (the look and feel of a site), there is very little difference between HTML and WordPress sites. Both are constructed using pre-built Themes, are mobile-friendly, and can contain interactive elements such as social media feeds, feedback forms, animation etc.
WEBlogic will recommend the best choice for your website based on your requirements.